MyChiro ships in focused phases so you get value from week one. Core registration, scheduling, clinical, billing, and communication workflows are live; deeper analytics, claims, and patient portal breadth follow as your practice scales.
Status reflects the current product direction. Your environment may differ during early access or pilot rollouts—ask us for a walkthrough matched to your go-live date.
Authoritative patient profiles, secure intake invites, provider and visit-type setup, and calendars with blocked time and realistic durations. Booking notices route by preferred contact—email, SMS, or WhatsApp—with accept/decline flows, reschedule re-acceptance, and staff resend while pending. Operational dashboard surfaces pending onboarding and bookings awaiting acceptance.
Structured SOAP notes with reusable templates, treatment queues, and medical aid reimbursement PDFs with practice letterhead. Per-patient invoicing, payment recording, and credit auto-apply on issue. Optional Heidi scribe on treatment visits—patient and template context prefilled, notes pushed into SOAP drafts for staff sign-off.
Scheduled appointment reminders (default 24h and 2h), staff-authored communication templates with merge fields, manual one-off outreach, and a per-patient message timeline—built on the same outbound delivery layer as transactional booking notices.
Core staff billing (P4a) is delivered. Next: medical aid claims workflows. Patient portal scope (authenticated self-service beyond intake) is planned and aligns with multi-tenancy portal enrollment (T4).
Operations KPIs, visits trend, provider productivity, collections summary, and
collections vs net-issued trend are live on
/reports and as a dashboard snapshot. CSV export and A/R aging are
next—see the reports & dashboards page for the
full Phase 5 status and a preview of the snapshot UI.
Built for clinics that may grow into groups, shared providers, or multiple locations—without starting over on software.
Each clinic is its own organisation with profile, letterhead, WhatsApp sender, visit types, and templates—seeded automatically when a new practice is created.
Providers can affiliate with multiple practices; calendars respect per-practice availability and flag cross-practice booking conflicts before they become no-shows.
Reception and clinician roles with a permission matrix; team members link to provider profiles. Practice manager and billing roles continue to expand.
Heidi Health — embedded clinical scribe on treatment visits when
enabled; server-side JWT mint, patient prefill, visit-type template mapping, push
into SOAP drafts. Requires Heidi Partnership entitlement.
Outbound messaging — Azure Communication Services (email),
BulkSMS (SMS), and Meta Cloud API (WhatsApp templates)—extensible transport layer
for booking, reminders, and manual outreach.
Technology vendors building for chiropractic clinics are welcome to
discuss integration paths.
Notification transports, templated clinical content, and careful API boundaries mean new clinics are not locked into today’s channel mix or PDF layout—MyChiro evolves with regulation and patient expectations.
Product docs cover user stories, appointment rules, intake consent flows, outbound delivery, and Heidi widget integration—ideal reading for your IT partner or operations lead.
Ask us for a technical overviewOpening a new clinic or evaluating MyChiro against your current stack? Share your timeline—we will suggest a credible go-live sequence that keeps patients and cashflow steady.
Book a walkthrough